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SSRS does not work after you upgrade SQL Server to SQL Server 2012 in System Center Configuration Manager 2007 R3


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Microsoft System Center Configuration Manager 2007 R3. You have Microsoft SQL Server 2005, Microsoft SQL Server 2008, or Microsoft SQL Server 2008R2 installed. 
  • You configure the reporting service point role on the computer, and then you upgrade SQL Server to Microsoft SQL Server 2012.
  • You view the properties of the server node under the reporting service point console. 
In this scenario, SQL Server Reporting Services (SSRS) does not work. Therefore, the properties data does not display as expected, and you cannot perform any operations on the reports. For example, you cannot create, edit, or import reports. 

Note If you do not configure the reporting service point role on this computer before you upgrade the SQL Server to SQL Server 2012, you cannot configure the reporting service point role on the computer successfully.

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Resolution

To resolve this issue, install the following hotfix package on the System Center Configuration Manager 2007 R3 site server.
For more information about the steps to deploy a hotfix package to the System Center Configuration Manager 2007 R3 site server, click the following article number to view the article in the Microsoft Knowledge Base:
2477182 System Center Configuration Manager 2007 Hotfix Installation Guidance

Note You can install the following hotfix package on a System Center Configuration Manager 2007 R3 site server that is running an x86-based version of an operating system or an x64-based version of an operating system:
Sccm2007r3-kb2676737-enu.msp

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft System Center Configuration Manager 2007 R3 installed.

Restart requirement

You do not have to restart the computer.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
System Center Configuration Manager 2007 file information notes
File nameFile versionFile sizeDateTimePlatform
AdminUI.SrsReporting.dll4.0.6561.1102876,54416-Feb-201219:12Not applicable
Dunsetup.exe4.0.6561.110241,8321-Nov-201001:05Not applicable
Microsoft.ConfigurationManagement.Reporting.dll4.0.6561.1102425,98419-Feb-201219:07Not applicable
SCCM2007R3-KB2676737-ENU.msp4.0.6561.1102440,8321-Nov-201013:05Not applicable
Note Some other files may be updated because of dependencies. However, their binaries are not changed.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbexpertiseadvanced, kbfix, kbautohotfix, kbhotfixserver, kbsurveynew, kb

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Article Info
Article ID : 2676737
Revision : 1
Created on : 1/7/2017
Published on : 4/18/2012
Exists online : False
Views : 248