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  2. A Front End Server does not route network traffic to Lync 2010 Mobile clients if the Collocated Mediation Server option is enabled in Lync Server 2010

A Front End Server does not route network traffic to Lync 2010 Mobile clients if the Collocated Mediation Server option is enabled in Lync Server 2010

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Symptoms

Consider the following scenario:
  • You enable the Collocated Mediation Server option in a Microsoft Lync Server 2010 Front End Server pool in a Lync Server 2010 environment.
  • You deploy a Front End Server in the Lync Server 2010 Front End Server pool.
  • You enable the Limit service usage to selected IP address option, and then you configure the Primary IP address and the PSTN IP address of the Front End Server.
  • You register the Primary IP address on the DNS server. However, you do not register the PSTN IP address on the DNS server.
  • You deploy the Mobility service in the environment.
In this scenario, the Front End Server does not route network traffic to Microsoft Lync 2010 Mobile clients. For example, a Lync 2010 Mobile user cannot receive instant messages from federated users or from other Lync 2010 Mobile users.

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Cause

This issue occurs because the Front End Server incorrectly tries to use the PSTN IP address to route the network traffic.

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Resolution

To resolve this issue, install the following cumulative update:
2675053 Description of the cumulative update for Lync Server 2010, Mobility Service: February 2012

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 2675221
Revision : 1
Created on : 1/7/2017
Published on : 3/1/2012
Exists online : False
Views : 308