To resolve this issue, uninstall Prodiance Spreadsheet IQ 5.5, and then install this hotfix. After you install this hotfix, the version of Prodiance Spreadsheet IQ is updated to 5.5.1.1.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Prerequisites
To apply this hotfix, you must have an activated Prodiance Spreadsheet IQ 5.5 license.
Registry information
To apply the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this hotfix.Hotfix replacement information
This hotfix does not replace a previously released hotfix.