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Using CTRL+SHIFT+F3 during OOBE does not reboot Windows 7 into audit mode


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SYMPTOMS

Consider the following scenario:

  • You install a Korean version of Windows 7 on a touch-based system that does not have a physical keyboard attached.
  • You use Sysprep.exe to reseal the image.
  • You boot the computer and start the OOBE process.
  • At the beginning of OOBE, you attempt to use the Windows on screen keyboard to press CTRL+SHIFT+F3, which should reboot Windows back into Sysprep audit mode.

In this scenario, nothing happens when you try to use the keyboard shortcut to reboot Windows back into audit mode.


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RESOLUTION

To resolve this issue and reboot Windows into audit mode, you will need to attach a USB keyboard and then execute the CTRL+SHIFT+F3 keyboard shortcut.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbAudGeneralUser, kbAudEndUser, kbAudITPRO, kbAudKnowledgeWorker, kbAudOEM, Partner, KB2665695

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Article Info
Article ID : 2665695
Revision : 5
Created on : 8/19/2020
Published on : 8/20/2020
Exists online : False
Views : 231