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Windows Anytime Upgrade Fails with error "anytime upgrade failed. Go online to resolve the issue"

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Symptoms

You may receive error "anytime upgrade failed. Go online to resolve the issue" when run Windows Anytime Upgrade (WAU) from Windows 7.

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Cause

This issue happens due to partially installed Service Pack 1 for Windows 7. Some Service Pack components are still remained in the system.

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Workaround

The upgrade should complete successfully after removing the partially installed Service Pack 1 from the System.

To remove Service Pack 1:

Open an elevated Command Prompt window.

On 32 bit system: input below command: 
Dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17105 

On 64bit system: input below command:
Dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 

Dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 

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More Information

Windows Anytime Upgrade (WAU) is a method to perform upgrade from a lower edition of Windows 7 to a higher edition of Windows 7. Windows Anytime Upgrade isn't available in all editions of Windows 7, such as Windows 7 Ultimate edition.

Check Anytime upgrade logs located at:
%userprofile%\AppData\Local\Microsoft\Windows\Windows Anytime Upgrade

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Keywords: kb

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Article Info
Article ID : 2658652
Revision : 1
Created on : 1/7/2017
Published on : 12/21/2011
Exists online : False
Views : 246