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FIX: Error message occurs when you try to change your password in a Forefront Unified Access Gateway 2010 environment: "The URL contains an invalid path"


View products that this article applies to.

Symptoms

When you try to change your password in a Microsoft Forefront Unified Access Gateway (UAG) 2010 environment, the password is not changed. And, you receive the following error message:
You have attempted to access a restricted URL
The URL contains an invalid path

Additionally, in the Web Monitor, you receive the following error message:
A request from source IP address nnn.nnn.nnn.nnn, user on trunk portal; Secure=1 for application Portal of type Portal failed. The URL /SecurePortalPortalHomePage/ValidateChangePassword.asp contains an illegal path. The rule applied is Default rule. The method is POST.

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Cause

This issue occurs because the path of the ValidateChangePassword.asp file in the LoginChangePassword.asp file was changed in Forefront Unified Access Gateway 2010 Service Pack 1 (SP1).

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Resolution

To resolve this issue, install the rollup package that is described in the following Microsoft Knowledge Base article:
2647899 Rollup 1 for Forefront Unified Access Gateway (UAG) 2010 Service Pack 1 Update 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbnotautohotfix, kbexpertiseinter, kbbug, kbsurveynew, kb

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Article Info
Article ID : 2655012
Revision : 1
Created on : 1/7/2017
Published on : 1/12/2012
Exists online : False
Views : 319