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FIX: Forefront Unified Access Gateway 2010 incorrectly notifies users that their password expires 2 days later than the actual expiration date


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a system that is running Microsoft Forefront Unified Access Gateway (UAG) 2010 Service Pack 1.
  • In Advanced Trunk Configuration, you enable the following features:
    • Change Password
    • Notify user * days before password expiration (e.g., 7)
  • Then, you publish a web application.
  • In the domain controller, you set the Password Policy setting Maximum password age to a short time. For example, you set Maximum password age to 3 days.
  • Then, you log on to the UAG 2010 portal by using a user account that has the setting Password never expires disabled.
In this scenario, you receive a message that resembles the following: 
Your password will expire in N+2 day(s).
Do you want to change it now?
Note The placeholder N+2 represents the expected expiration time, N, plus two additional days.

For example, you set Maximum password age to 3 days. When you log on to the portal, you receive the following message:
Your password will expire in 4 day(s).
Do you want to change it now?
The message that you expect to receive is as follows:
Your password will expire in 2 day(s).
Do you want to change it now?

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Resolution

To resolve this issue, install the rollup package that is described in the following Microsoft Knowledge Base article:
2647899 Rollup 1 for Forefront Unified Access Gateway (UAG) 2010 Service Pack 1 Update 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbnotautohotfix, kb

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Article Info
Article ID : 2653898
Revision : 1
Created on : 1/7/2017
Published on : 1/11/2012
Exists online : False
Views : 340