Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Windows Experience Index shows "Not Detected" for Gaming Graphics subscore

Windows Experience Index shows "Not Detected" for Gaming Graphics subscore

View products that this article applies to.

Symptoms

Consider the following scenario:

  • You have a computer running Windows 7.
  • The graphics adapter does not have any onboard dedicated graphics memory.
  • The Windows Experience Index (WEI) tool has been run to calculate a score that rates your computer's performance.
  • You select “View and print detailed performance and system information” to view the current WEI results.
In this scenario, when you select “View and print detailed performance and system information”, the "Gaming graphics" Details column will show "Not Detected". The expected behavior is that the Details column should show the total available graphics memory.

↑ Back to the top

Cause

Since there is no dedicated graphics memory detected, WEI will report "Not detected" instead of the total available graphics memory. 


↑ Back to the top

Resolution

This wording can be safely ignored as it does not affect the performance of Windows.


↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2650153
Revision : 1
Created on : 1/7/2017
Published on : 12/7/2011
Exists online : False
Views : 313