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Remote sessions disconnect from a computer that is running Windows MultiPoint Server 2011

View products that this article applies to.

Symptoms

Assume that you connect a remote client computer or a thin client to a computer that is running Windows MultiPoint Server 2011 by using a LAN connection. In this situation, the remote session is disconnected multiple times a day.

Note The way that the remote connection is reconnected depends on the remote client that you are using. You may have to wait until the remote session is reconnected automatically. Or, you may have to cancel the remote session manually, and then start a new session. Additionally, events that resemble the following are displayed under the Applications and Services Logs tree in Event Viewer:
LevelDate and TimeSourceEvent IDTask Category
InformationdatetimeNetworkProfile10000None
InformationdatetimeNetworkProfile10000None
InformationdatetimeNetworkProfile10001None
InformationdatetimeNetworkProfile4003Wait for Identification
InformationdatetimeNetworkProfile4003Wait for Identification
InformationdatetimeNetworkProfile4003Wait for Identification
InformationdatetimeNetworkProfile4003Wait for Identification
InformationdatetimeNetworkProfile10001None
InformationdatetimeNetworkProfile4001Wait for Identification
InformationdatetimeNetworkProfile4001Wait for Identification
InformationdatetimeNetworkProfile4001Wait for Identification
InformationdatetimeNetworkProfile4001Wait for Identification
Note The following is the path to these events in Event Viewer:
Microsoft/Windows/NetworkProfile/Operational

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Cause

This issue occurs because the network location profile is updated automatically.

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Resolution

To resolve this issue, install the hotfix that is introduced in the following Microsoft Knowledge Base article:
2524478 The network location profile changes from "Domain" to "Public" in Windows 7 or in Windows Server 2008 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2643992
Revision : 1
Created on : 1/7/2017
Published on : 11/21/2011
Exists online : False
Views : 269