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Email message content is missing in OWA

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Symptoms

Consider the following scenario:
  • You access a Microsoft Exchange Server mailbox by using Microsoft Outlook Web Access (OWA).
  • You send an email message by using OWA.
  • The recipient tries to read the email message by using Mozilla Firefox.
In this scenario, some email message content may be missing.

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Cause

This issue can occur if the following conditions are true:
  • The email message contains deeply nested elements.
  • The Use Conversations view in OWA is turned on.

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Workaround

To work around this issue, turn off the Use Conversations view in OWA. To do this, click View and then clear Use Conversations.

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More Information

For more information about this issue, visit the following Internet website:

https://bugzilla.mozilla.org/show_bug.cgi?id=256180

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Keywords: kbsurveynew, kbprb, kbentirenet, kb

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Article Info
Article ID : 2640306
Revision : 1
Created on : 1/7/2017
Published on : 11/10/2011
Exists online : False
Views : 953