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A user cannot use the Alt Gr key to type special characters in Lync 2010 Group Chat


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Symptoms

A user cannot use the Alt Gr key together with a character key to type a special character in a Microsoft Lync 2010 Group Chat client window.

Note The Alt Gr key is a modifier key on some keyboards, such as German, Danish, Finnish, and Hungarian. The key is used to type special characters such as €, @, £ and $.

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Cause

This issue occurs because the Lync 2010 Group Chat client does not support this functionality.

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Resolution

To resolve this issue, install the following cumulative update:
2636065 Description of the cumulative update for Lync 2010 Group Chat client: November 2011


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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2639835
Revision : 1
Created on : 1/7/2017
Published on : 11/23/2011
Exists online : False
Views : 232