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Error message when Dynamics CRM 2011 is accessed through a mobile device

Symptoms

An error message may be received when you try to access Microsoft Dynamics CRM 2011 through a mobile device:

Unexpected error.

An error has occured {1}{0}

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Cause

The user is missing a security role assigned to their user account in Dynamics CRM 2011.

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Resolution

Sign in to Microsoft Dynamics CRM 2011 as a user with the System Administrator security role and assign the user receiving the error the proper security role for their Dynamics CRM access level.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2632452
Revision : 1
Created on : 1/7/2017
Published on : 10/25/2011
Exists online : False
Views : 66