Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

XFOR: "553 Malformed Address" Error Message Occurs When You Send E-mail from Palm III Handheld


View products that this article applies to.

This article was previously published under Q262975

↑ Back to the top


Symptoms

When you use a Palm III Handheld device to send e-mail messages, you may receive a generic "Simple Mail Transfer Protocol (SMTP) Error" error message. If you increase the protocol logging level to Maximum on an Exchange Server computer, you may receive the following error message:
553 malformed address:

↑ Back to the top


Cause

This behavior can occur if you import entries from the Exchange Personal Address Book (PAB) into the Palm III Handheld device. The Palm III Handheld device imports the alias instead of the full SMTP address; the Exchange Server computer processes the alias as a malformed address.

↑ Back to the top


Resolution

To resolve this behavior, manually edit addresses on the Palm III Handheld device so that the full SMTP addresses of the imported entries are displayed, for example:
username@domain.com

↑ Back to the top


Status

This behavior is by design.

↑ Back to the top


Keywords: kberrmsg, kbprb, KB262975

↑ Back to the top

Article Info
Article ID : 262975
Revision : 6
Created on : 2/21/2007
Published on : 2/21/2007
Exists online : False
Views : 456