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Error Message with Netscape 4.06 TuneUp Installed

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Symptoms

When you try to open a Web page, you may receive either of the following error messages:
IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0257:bff7c743.
-or-
IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0187:bff6c8b3.

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Cause

This issue can occur if you have Netscape 4.06 TuneUp installed.

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Resolution

To work around this issue, disable or remove Netscape 4.06 TuneUp. For information about how to disable or remove this program, see the documentation included with the program, or visit the following Netscape Web site:
http://wp.netscape.com/escapes/related/faq.html
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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More information

As of 5/18/00, TuneUp for Internet Explorer is not available for version 5 of Internet Explorer.

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Keywords: kbnosurvey, kbarchive, kb3rdparty, kberrmsg, kbinvalidpagefault, kbprb, KB262900

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Article Info
Article ID : 262900
Revision : 8
Created on : 2/28/2014
Published on : 2/28/2014
Exists online : False
Views : 433