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Code loop when the CreateResolutionQuery2 function is called multiple times in a Lync Server 2010 environment

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Symptoms

When the CreateResolutionQuery2 function is called multiple times in a Lync Server 2010 environment, the EnableContactMergeUsingProxyAddress property settings create a code loop. The code loop then causes an IP telephone to restart unexpectedly.

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Cause

This issue occurs because the EnableContactMergeUsingProxyAddress property settings are changed unexpectedly after you apply the update that is described in Microsoft Knowledge Base (KB) article 2498410.

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Resolution

To resolve this issue, install the following cumulative update:
2630294 Description of the update package for Lync 2010: October 2011


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Workaround

To work around this issue, remove the EnableContactMergeUsingProxyAddress property, or use the Lync Server Management Shell to set the property to true.

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More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2498410 A user name is still in Lync 2010 after you remove the user account in AD

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Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2628787
Revision : 1
Created on : 1/7/2017
Published on : 11/17/2011
Exists online : False
Views : 327