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DNS queries for external domains are not resolved when you use Conditional Forwarding in Windows Server 2008


View products that this article applies to.

Symptoms

Assume that you use the Conditional Forwarding feature on a DNS server that is running Windows Server 2008 to forward DNS queries for external domains. In this situation, the DNS server may not resolve the DNS queries for external domains.

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Cause

This issue occurs because the DNS queries time out if the traffic from delegations is blocked by a firewall. The NS records from the delegations are cached by using a conditional forwarder. However, the DNS server does not forward the DNS queries for external domains if the cached NS records have not expired.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 Service Pack 2 (SP2). Additionally, you must have the DNS server role installed.

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    2.
    22xxx
    Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Cache.dnsNot Applicable3,17909-Sep-201111:25Not Applicable
Dns.exe6.0.6002.22722510,97630-Sep-201113:58x86
Dnsserver.events.xmlNot Applicable60909-Sep-201111:25Not Applicable
For all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Cache.dnsNot Applicable3,17915-Mar-201104:34Not Applicable
Dns.exe6.0.6002.22722638,97630-Sep-201113:39x64
Dnsserver.events.xmlNot Applicable60915-Mar-201104:34Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
File nameX86_990f083ace739ec14d50f93c3b160856_31bf3856ad364e35_6.0.6002.22722_none_33b292e7594fa519.manifest
File versionNot Applicable
File size706
Date (UTC)30-Sep-2011
Time (UTC)19:03
File nameX86_microsoft-windows-dns-server-service_31bf3856ad364e35_6.0.6002.22722_none_506265faece6dee8.manifest
File versionNot Applicable
File size163,376
Date (UTC)30-Sep-2011
Time (UTC)16:19
Additional files for all supported x64-based versions of Windows Server 2008
File nameAmd64_209ff1296dfb9db5aeaf97191fe089e5_31bf3856ad364e35_6.0.6002.22722_none_fd6e5a6640bc43df.manifest
File versionNot Applicable
File size710
Date (UTC)30-Sep-2011
Time (UTC)19:03
File nameAmd64_microsoft-windows-dns-server-service_31bf3856ad364e35_6.0.6002.22722_none_ac81017ea544501e.manifest
File versionNot Applicable
File size163,418
Date (UTC)30-Sep-2011
Time (UTC)15:52

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, sms20sp1fix, kbexpertiseinter, kb

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Article Info
Article ID : 2625735
Revision : 1
Created on : 1/7/2017
Published on : 11/9/2011
Exists online : False
Views : 228