The Microsoft Application Virtualization Client service may fail to start on App-V 4.5 clients running on machines that also have Symantec PGP Desktop Corporate 10.1 or 9.x installed. Attempting to start the service fails with the error:
A corresponding event will be logged:
In addition, sftlog.txt will show errors similar to the following:
- [01/11/2011 08:12:56:691 INTF ERR] {tid=C10}
- The Application Virtualization Client service cannot be initialized because it found an incompatible product (PGP Desktop version 10.2.0.1672). No known compatible version exists.