1. If SQL Server was selected for the Dynamics Security Data Store during the Web Services install, make a backup of the Web Services security store database in the SQL Server Management Studio.
2. On the Web Server where Web Services in installed, click Start, point to Administrative Tools and then click Dynamics Security Console.
NOTE: The only users that can access the Dynamics Security Console are the users configured as a Security Administrator in the Dynamics Security Console.
3. In the Dynamics Security Console window, expand Microsoft Dynamics Security and then expand Microsoft Dynamics GP Web Services.
4. Click Role Assignments.
5. In the center Role Assignments pane, click the Role column header to sort by Role.
6. Find all the entries for the role and company that you are synchronizing in the in the Security Synchronization Utility.
7. Click to highlight all of the role entries.
8. Under the Actions pane, click Delete to delete the highlighted entries.
9. Run the rule in the Security Synchronization Utility again to add the users to the desired role.