Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

"You may not use the file. There is not enough permission to use pst files." error while importing .pst files from the external device in Outlook 2010


View products that this article applies to.

Problem

While importing .pst files from external devices in Outlook 2010, you see the error message "You may not use the file. There is not enough permission to use pst files".
You may not use the file. There is not enough permission to use pst files. 

↑ Back to the top


Cause

This error can occur when importing .pst files from an external device in Windows 7 that have been exported from Windows XP to the external device. The cause of this issue could be that the user accounts for Windows XP and Windows 7 were incompatible or that the account control had not been set properly.

↑ Back to the top


Resolution

Set the permission as "Everyone" on the .pst files for import

  1. Right click the .pst file you are about to import and click Property. In this article, backup.pst was used for .pst file as an example.


     
  2. In the backup.pst property screen, click Security, and then Edit.


     
  3. In the backup.pst permission screen, click Add.


     
  4. In the Select user, computer, service account or group screen, enter Everyone and then click Confirm.


     
  5. In both the backup.pst permission and backup.pst property screen, click Confirm.


     
  6. Import the .pst file back to see if the issue has been resolved.


↑ Back to the top


Keywords: kb, kbvideocontent, kbtshoot, kbstepbystep

↑ Back to the top

Article Info
Article ID : 2621905
Revision : 4
Created on : 9/1/2020
Published on : 9/1/2020
Exists online : False
Views : 204