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[SDP 3][C02A9DC3-78AD-4ADB-8A87-57D3D2BE5EDB] Microsoft Dynamics NAV Baseline diagnostic tool

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Summary

The Microsoft Dynamics NAV Baseline diagnostic tool collects executable file and database version numbers and other general setup and configuration information for Microsoft Dynamics NAV that can be used to troubleshoot common issues.

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More Information

Information collected

Binary version information
Description
File name
File version information for finsql.exe, fin.exe, Microsoft.Dynamics.Nav.Client.exe, and Microsoft.Dynamics.Nav.Server.exe for the computer on which the diagnostic tool is run
ComputerName_FileName_Version.txt
International settings (registry)
 Description
File name
International settings
ComputerName_International_Geo.txt
Database application version
Description
File name
Microsoft Dynamics NAV database application version
SQLServerName_DBVersion.txt
Operating system information
Description
File name
Operating system information from Windows Management Instrumentation (WMI)
ComputerName_OSInfo.txt

Additional information

  • Microsoft recommends that you run the diagnostic from the computer that is experiencing the problem or from the computer that you want to use to represent the environment for your investigation.
  • The diagnostic may be run from multiple computers if you think that they are involved in the issue, and you want to send additional information that might help resolve the issue. Each computer on which the diagnostic is run will provide more information for the support professional. It is helpful to run the diagnostic against the client computer and against the server to provide more information.
  • We recommend that you run the diagnostic by using credentials that are sufficient to query the SQL Server to allow for more detailed version and setup information to be collected.

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References

For more information, click the following article number to view the article in the Microsoft Knowledge Base:  
973559   Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7  

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2621452
Revision : 1
Created on : 1/7/2017
Published on : 11/28/2011
Exists online : False
Views : 303