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Microsoft Forecaster 7.0 client crashes when you click save on the HR Input tab


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Symptoms

The Microsoft Forecaster 7.0 client may crash after you make changes and then save on the HR Input tab when periods have both Human Resources and Locked checked under Setup | Budgets | Input Set.


The following entry will be in Event Viewer:



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Cause

This is a known issue and will be fixed in a future release.

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Resolution

Note Make a backup of the Microsoft Forecaster 7.0 SQL database before you make any of the changes listed here.

There are two ways to workaround this issue. 

Option 1:


If you want to prevent the data in these periods/columns from changing, set the periods to Historical instead. You can set them to Historical in the client by clicking Setup, pointing to Segments and then clicking Period. Then clear the locked column for these periods by clicking Setup, pointing to Budgets and then clicking Input Set

Option 2:

If you want to let HR calculate on these Locked periods, you can change the option by clicking Setup, pointing to Budgets and then clicking Input Set.  On the Locked Periods tab, click Custom and then check Allow Details. This will enable all the detail modules (Capital, HR, Revenue) to still calculate on the locked periods and will prevent the crashing.

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More Information

Please contact Support if you have any questions regarding this issue or the workarounds listed here.

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kb

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Article Info
Article ID : 2620919
Revision : 1
Created on : 1/7/2017
Published on : 9/29/2011
Exists online : False
Views : 309