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  2. EFT computer batch goes to Batch Recovery and produces error message in Payables Management for Microsoft Dynamics GP: "Duplicate check numbers are not allowed." or "Data entry errors exist"

EFT computer batch goes to Batch Recovery and produces error message in Payables Management for Microsoft Dynamics GP: "Duplicate check numbers are not allowed." or "Data entry errors exist"

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Symptoms

EFT computer batch goes to Batch Recovery and produces error message on the Edit List in Payables Management for Microsoft Dynamics GP:

Duplicate check numbers are not allowed.
This transaction contains errors.  It won't be posted.

Data entry errors exist


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Cause

Cause 1 - The Next EFT Payment Number defined in the Checkbook setup for Payables Options starts with the prefix REMIT. This is a problem because REMIT was used in prior versions for EFT and the next number has probably already been used if you start it over at 1. Plus the system still uses the REMIT number for zero-dollar checks for EFT so it could interfere with process. To resolve this issue, see Resolution 1.

Cause 2 - The user is selecting to sort the checks by NAME in the Print window. (Sorting functionality may be available with 3rd party products such as Mekorma.) See Resolution 2. 

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Resolution

Resolution 1 - Change the prefix for the Next EFT Payment Number to start with EFT instead of REMIT. To do this, follow these steps:

1. On the Cards menu, point to Financial and click on Checkbook.
2. Enter the appropriate checkbook used for EFT.
3. Click on the EFT Bank button.
4. Click on Payables Options.
5. In the EFT Payment Numbers section, change the prefix on the number in the Next Eft Payment Number field to be EFT.
6. Click OK twice to exit the windows and click Save.


Resolution 2 - Leave the default sort or disable the 3rd party product. Contact the 3rd party for further assistance with the issue.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2620452
Revision : 1
Created on : 1/7/2017
Published on : 9/22/2011
Exists online : False
Views : 212