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MBAM Enterprise Reports aren't updated

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This article provides a solution to an issue where Microsoft BitLocker Administration and Monitoring (MBAM) Enterprise Reports aren't updated as expected.

Applies to:   Windows 10 - all editions, Windows Server 2012 R2
Original KB number:   2620269

Symptoms

When you try to view Enterprise Reports on a MBAM Server, you may not see the updated reports with computer listed as compliant or non-compliant.

Cause

There is always latency based on how often the MBAM client talks to the MBAM server. Enterprise Compliance report runs from a SQL stored procedure and updates every 6 hours.

Resolution

To get updated reports, open SQL Management Studio on the MBAM Server. Under SQL Server Agent, click Jobs and then click Create Cache. Right-click on Create Cache and click Start Job at Step....

Screenshot of the Microsoft SQL Server Management Studio window, in which CreateCache is selected under the Jobs folder.

Once the Job is completed, refresh the web page for MBAM Enterprise Reports and you will see all the computers listed.

Screenshot of the Start Jobs window, in which Start Job CreateCache and Execute job CreateCache are in Success status.

Screenshot of the MBAM Enterprise Reports in the BitLocker Administration and Monitoring window.

References