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Quantity on a purchase order bound to a sales order is used for a different order in Microsoft Dynamics SL

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Symptoms

Consider the following scenario in Order Management in Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1):
  • You create an order in the Sales Orders (40.100.00) screen that uses the KA order type and that contains more than one detail line. Additionally, the value in the Ship Complete box on the Shipping Information tab is set to Ship Complete.
  • You select one of the detail lines, and then you click the PO button to auto-create a purchase order for that detail line.
  • You create a second order in the Sales Orders (40.100.00) screen that uses the SO order type and that contains the same inventory ID for which you created the purchase order. Additionally, the value in the Ship Complete box on the Shipping Information tab is set to Backorders Allowed.
  • You receive the purchase order that is bound to the sales order by using the KA order type.
In this scenario, a shipper is created for the the order by using the SO order type. You expect the quantity that is received on the purchase order to be allocated to the order by using the KA order type. This is because the purchase order was bound to this order.

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Resolution

Hotfix information for Microsoft Dynamics SL 

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed FilesDate
Bug23776OM.sql13-Sept 2011

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

 For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 23776.


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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2618631
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 268