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Double-byte characters are changed incorrectly in any screen in Microsoft Dynamics SL

View products that this article applies to.

Symptoms

Consider the following scenario in Microsoft Dynamics SL 2011:
  • You change the Region and Language setting and your keyboard settings on your workstation to a language that uses double-byte characters. For example, you change to Chinese (Simplified, PRC).
  • You enter a double-byte character in a text box in any Microsoft Dynamics SL screen.
  • You click Save, and you close the screen.
  • You reopen the screen, and you review the data that you entered.
In this scenario, you notice that the double-byte character that you entered was changed to something other than what you entered. You expect that the double-byte character that you entered remains unchanged.

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Cause

This problem occurs because, by default, the Auto Translate setting is set to NO in the Solomon.ini file, and this setting is hidden.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 2011
Changed Files
Date
File Version
SWIMAPI.DLL29-Aug 20118.0.20829.00
SOLOMON.KERNEL.DLL 29-Aug 20118.0.20829.00
Microsoft.dynamics.SL.Reporting.dll 29-Aug 20118.0.20829.00
QQVIEW00.exe 29-Aug 20118.0.20829.00
9829000.exe29-Aug 20118.0.20829.00
lli.dll 29-Aug 20118.0.20829.00
SAFMenuStrip.dll 29-Aug 20118.0.20829.00
Toolbarenu.dll 29-Aug 2011

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 23616.


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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2616024
Revision : 2
Created on : 1/31/2017
Published on : 1/31/2017
Exists online : False
Views : 274