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Duplicate entries tracked when logging out of GP using Activity Tracking in Microsoft Dynamics GP

Symptoms

Duplicate entries are tracked in the SY05000 Activity Tracking table for Successful Attemps to Log Out of Microsoft Dynamics GP. Activity Tracking reports show two entries for each log out tracked.

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Cause

GP code calls the exitDynamics code twice when logging out, so two records get tracked in the SY05000 - Activity Tracking table.

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Resolution

This was logged as quality issue #5142, but unfortunately will not be fixed due to low customer count. We apologize for the inconvenience. 

If you would like to be added to the customer count on this quality report, please open a support case and ask to be added to Bug #5142, and not charged for the case. You should not be charged for the case if you are only requesting it to be added to the customer count on the bug writeup and no other technical assistance is needed. 

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2608403
Revision : 1
Created on : 1/7/2017
Published on : 8/30/2011
Exists online : False
Views : 161