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  2. When you click on any Center Page in Business Portal where Business Intelligence is installed, the error "Error: An Unexpected Error has Occurred" appears.

When you click on any Center Page in Business Portal where Business Intelligence is installed, the error "Error: An Unexpected Error has Occurred" appears.

Symptoms

When you click on any Center Page in Business Portal where Business Intelligence is installed, the following error appears:

"Error: An Unexpected Error has Occurred"

The following Center Pages in Business Portal have Business Intelligence installed:

1. Executive Center
2. Financial Center
3. Sales Center
4. Purchasing Center
5. Inventory Center
6. Human Resources Center
7. Payroll Center
8. Manufacturing Center
9. Project Center

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Cause

The ReportViewerMessages section is not commented out in the Busienss Portal Web.Config file.

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Resolution

1.  At the web server where Business Portal is installed, right-click Start and then click Open Windows Explorer.

2.  Go to C:\inetpub\wwwroot\wss\VirtualDirectories\<port>.  The placeholder <port> is the port number currently used for the Business Portal site.

3.  Make a backup copy of the Web.config file.

4.  Open the Web.config file in a text editor such as Notepad. 

5.  Find the following line:

<add key="ReportViewerMessages" value="Microsoft.SharePoint.Portal.Analytics.UI.ReportViewerMessages, Microsoft.SharePoint.Portal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" />

6.  Comment it out as follows:

<!--<add key="ReportViewerMessages" value="Microsoft.SharePoint.Portal.Analytics.UI.ReportViewerMessages, Microsoft.SharePoint.Portal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" />-->

7.  Close and save the Web.config file.

8.  Close and launch Business Portal again.  Click the Executive Center to verify if the HTTP: 401 Unauthorized error is resolved.

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Article Info
Article ID : 2608352
Revision : 1
Created on : 1/7/2017
Published on : 6/9/2012
Exists online : False
Views : 144