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MSExchangeIS Mailbox Store Event ID 1022 Fills Up Application Log


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This article was previously published under Q260782

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Symptoms

When users attempt to log on to their mailboxes during a Move Mailbox operation on the server, you may see the following entry in the application log:
Event ID: 1022
Type: Error
Source: MSExchangeIS Mailbox
Description:
Logon Failure on database "[storage_group_name]\[mailbox_store_name]" - Windows
NT account [domain_name]\[user_name]; mailbox
/o=[organization_name]/ou=[site_name]/cn=[recipient_container_name]/cn=[user_name].
Error: -2147221231
For more information, click http://search.support.microsoft.com/search/?adv=1.
You may see the following error codes in the description: ecLoginFailure, ecMailboxInTransit, or ecWrongServer.

This Event ID may be repeated many times. The application event log may fill up with these events if users who are being moved are trying to log on.

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Cause

Users tried to log on to their mailboxes during the move process. The users that were being moved could not log on.

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Resolution

By design in Exchange, users cannot log on to their mailboxes while their mailboxes are being moved.

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Workaround

Inform all users not to attempt to log on to their mailboxes while their mailboxes are being moved.

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Status

This behavior is by design.

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Keywords: KB260782, kbprb

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Article Info
Article ID : 260782
Revision : 6
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 484