Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Unable to Print from Command Prompt or MS-DOS Program with USB Printer

Unable to Print from Command Prompt or MS-DOS Program with USB Printer

View products that this article applies to.

Symptoms

When you use an MS-DOS window or MS-DOS-based program, you may be unable to print to a printer that uses a Universal Serial Bus (USB) connection.

↑ Back to the top

Cause

Epson America has confirmed that some Stylus Color and Stylus Photo series inkjet printers that use USB connections are not compatible with some MS-DOS-based programs.

↑ Back to the top

Resolution

To resolve this issue, choose a compatible Epson LQ model or dot matrix printer as your printer. However, the MS-DOS-based program must include a driver for the printer. When you print from a command prompt or lpt1.dos, the port is not supported. If the printer includes both parallel and USB interfaces, connect the printer using a parallel port.

↑ Back to the top

More Information

Please visit the Epson America Support Web site for more information on your specific printer:
http://support.epson.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

↑ Back to the top

Keywords: kbprb, kbprint, kb

↑ Back to the top

Article Info
Article ID : 259939
Revision : 4
Created on : 8/1/2019
Published on : 8/1/2019
Exists online : False
Views : 280