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Unable to Print from Command Prompt or MS-DOS Program with USB Printer

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Symptoms

When you use an MS-DOS window or MS-DOS-based program, you may be unable to print to a printer that uses a Universal Serial Bus (USB) connection.

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Cause

Epson America has confirmed that some Stylus Color and Stylus Photo series inkjet printers that use USB connections are not compatible with some MS-DOS-based programs.

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Resolution

To resolve this issue, choose a compatible Epson LQ model or dot matrix printer as your printer. However, the MS-DOS-based program must include a driver for the printer. When you print from a command prompt or lpt1.dos, the port is not supported. If the printer includes both parallel and USB interfaces, connect the printer using a parallel port.

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More Information

Please visit the Epson America Support Web site for more information on your specific printer:
http://support.epson.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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Keywords: kbprb, kbprint, kb

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Article Info
Article ID : 259939
Revision : 4
Created on : 8/1/2019
Published on : 8/1/2019
Exists online : False
Views : 157