Description of the Word 2010 hotfix package (Word-x-none.msp): April 24, 2012

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Summary

This article describes the issues that are fixed in the Microsoft Word 2010 hotfix package that is dated April 24, 2012.

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INTRODUCTION

Issues that this hotfix package fixes

Assume that the Normal template (Normal.dotm) is located on a network share. When you click Save selection to AutoText gallery, the Save in location defaults to the first template in the list instead of Normal.dotm.If a document is based on a template other than Normal.dotm, the Save in location defaults to this other template instead of Normal.dotm.
Assume that you have a template file (.dotx or .dotm) on a network share that is accessed through a UNC path. When you attach the template file to a document in Word 2010, you receive the following error message:
Template Name is locked for editing by 'another user'.

Do you want to

Open a Read Only copy

Create a local copy and merge your changes later

Receive notification when the original copy is available
When you coauthor or merge documents in Word 2010, some table formatting is lost.
When you save a document that contains an image together with a compound border as a PDF file in Word 2010, the border is retained but the image is lost.
2598312 Word 2010 prints multiple copies of a document unexpectedly

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft Office 2010 or Office 2010 Service Pack 1 (SP1) installed.

For more information about SP1 for Office 2010, click the following article number to view the article in the Microsoft Knowledge Base:

2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name	File version	File size	Date	Time
Office2010-kb2598267-fullfile-x86-glb.exe	14.0.6120.5000	51,556,032	5-Apr-12	15:22

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Kb2428677-x-none.msp	Not Applicable	8,684,544	5-Apr-12	4:35
Word-x-none.msp	Not Applicable	71,417,344	5-Apr-12	4:35

Word-x-none.msp information

File name	File version	File size	Date	Time
Winword.exe	14.0.6120.5000	1,423,448	4-Apr-12	18:37
Wordcnv.dll	14.0.6119.5000	5,468,440	16-Mar-12	14:21
Wordicon.exe	14.0.6120.5000	1,859,160	3-Apr-12	18:17
Wwlib.dll	14.0.6120.5000	19,397,208	4-Apr-12	18:37

x64

Download information

File name	File version	File size	Date	Time
Office2010-kb2598267-fullfile-x64-glb.exe	14.0.6120.5000	52,257,272	5-Apr-12	14:01

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Kb2428677-x-none.msp	Not Applicable	10,636,288	5-Apr-12	4:35
Word-x-none.msp	Not Applicable	66,352,640	5-Apr-12	4:35

Word-x-none.msp

File name	File version	File size	Date	Time
Winword.exe	14.0.6120.5000	1,424,472	4-Apr-12	18:56
Wordcnv.dll	14.0.6119.5000	6,821,144	16-Mar-12	14:21
Wordicon.exe	14.0.6120.5000	1,859,160	3-Apr-12	18:22
Wwlib.dll	14.0.6120.5000	25,135,192	4-Apr-12	18:56