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Description of the Office 2010 hotfix package (x86 Mso-x-none.msp, x64 Mso-x-none.msp): December 13, 2011

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Summary

This article describes the Microsoft Office 2010 issues that are fixed in the Office 2010 hotfix package that is dated December 13, 2011.

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INTRODUCTION

Issues that this hotfix package fixes

  • After you install a custom Cryptographic Service Provider (CSP) on a computer that is running Windows XP, you cannot encrypt Office Open XML (OOXML) files or open existing encrypted OOXML files in Office 2010.
  • Excel 2010 stops responding when you open and close many Excel workbooks.
  • When you try to set Restricted permissions for an Office 2010 document in an Active Directory Rights Management Services (AD RMS) environment, you receive the following error message:
    An unexpected error has occurred while trying to restrict permission to your document.
    This issue occurs when the following conditions are true:
    • You apply the hotfix that is described in Microsoft Knowledge Base article 2584066 to the computer.
    • The text ":443" appears in the URL of the service connection point (SCP) for AD RMS.
  • 2596960 No prompt for credentials when you start Outlook 2010 as an initial application in RDP or as a published application in Citrix Zen

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2510690 List of all Office 2010 SP1 packages

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information
File nameFile versionFile sizeDateTime
Office2010-kb2596996-fullfile-x86-glb.exe14.0.6114.50009,934,52819-Nov-1110:30
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable9,489,40818-Nov-1121:02
Mso-x-none.msp information information
File nameFile versionFile sizeDateTime
Mso.dll14.0.6114.500018,624,31218-Nov-1110:40
x64

Download information
File nameFile versionFile sizeDateTime
Office2010-kb2596996-fullfile-x64-glb.exe14.0.6114.500020,198,67219-Nov-1111:06
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable19,670,52818-Nov-1121:24
Mso-x-none.msp information
File nameFile versionFile sizeDateTime
Mso.dll14.0.6114.500018,624,31218-Nov-1110:40
Mso.dll14.0.6114.500025,218,36018-Nov-1111:08

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbcu, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kbhotfixserver, kbautohotfix, kbhotfixallversions

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Article Info
Article ID : 2596996
Revision : 2
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 449