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Pasted region in an Excel 2010 workbook is printed in low quality

View products that this article applies to.


Consider the following scenario:
  • You copy a region of a workbook in Excel 2010. The region contains a .png, .jpg, or .gif picture.
  • You paste the region as a picture in another workbook in Excel 2010.
  • You print the workbook that contains the pasted region.
In this scenario, the pasted region is printed in low quality.

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To resolve this issue, apply the following update:

2596552 Description of the Office 2010 hotfix package (Gfx-x-none.msp): October 25, 2011

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

After you install the hotfix package, to have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable the hotfix yourself, go to the "Let me fix it myself" section.

Fix it for me

To enable the hotfix automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

After you install the hotfix package, follow these steps to enable the hotfix:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry subkey:
  3. On the Edit menu, point to New, and then click DWORD (32-bit) value.
  4. Type FlattenMetafileWithRasterContentOnPrint, and then press ENTER.
  5. In the Details pane, right-click FlattenMetafileWithRasterContentOnPrint, and then click Modify.
  6. In the Value data box, type 0, and then click OK.
  7. Exit Registry Editor.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kb, kbqfe, kbsurveynew, kbexpertisebeginner, kbhotfixallversions, kbfixme, kbmsifixme

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Article Info
Article ID : 2596574
Revision : 1
Created on : 1/7/2017
Published on : 9/3/2013
Exists online : False
Views : 274