Description of the Word 2010 hotfix package (Word-x-none.msp): October 25, 2011

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Summary

This article describes the Microsoft Word 2010 issues that are fixed in the hotfix package that is dated October 25, 2011.

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INTRODUCTION

Issues that this hotfix package fixes

When you save a Word document as a .pdf file in Word 2010, text that is inside a shaded text box is not displayed in the .pdf file. When you print to a PostScript printer that supports 1200 DPI, only the shading in the text box is printed.
The owner file of a document on a network share is not deleted when you shut down or log off from the computer.
Assume that you enable the Update fields before printing option. When you print an HTML email message that contains a linked image in Microsoft Outlook 2010, the image is not printed correctly.
When a Word document is protected by Information Rights Management (IRM), the document's temporary files are not encrypted.
Consider the following scenario:
- You use the subst command to create a virtual drive.
- You use the Encrypting File System (EFS) to encrypt the virtual drive.
- You save an encrypted document as a .docx file on the virtual drive.
In this scenario, you receive the following error message:
Word cannot save or create this file. Make sure that the disk you want to save the file on is not full, write-protected, or damaged.
Consider the following scenario:
- You have a template on a mapped drive.
- You move the template to a different location.
- You update the template path to match the current location.
- You open a file that uses the template.
In this scenario, the template cannot be found.
When an add-in calls the FormattedText method on a range in a document header or footer, you may receive the following error message when you save the document:
Word cannot complete the save due to a file permission error.
When you disable the Track Changes feature and then copy a table, the deletion revision marks are lost.
The owner file of a document is not deleted when the document is located in the network folder and is opened in Protected View.
In certain scenarios, Word 2010 crashes during repagination.
When you insert building blocks into a document, many additional styles that have random names are unexpectedly inserted. The names of the styles correspond to the internal IDs of the individual content controls.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 (SP1) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name	File version	File size	Date	Time
Word2010-kb2596551-fullfile-x86-glb.exe	14.0.6112.5000	42,428,192	17-Oct-11	1:51

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Word-x-none.msp	Not Applicable	70,966,784	16-Oct-11	15:05

Word-x-none.msp information

File name	File version	File size	Date	Time
Winword.exe	14.0.6112.5000	1,422,168	16-Oct-11	11:08
Wordcnv.dll	14.0.6112.5000	5,466,968	16-Oct-11	11:39
Wordicon.exe	14.0.6009.1000	1,858,400	1-Sep-11	16:35
Wwlib.dll	14.0.6112.5000	19,015,512	16-Oct-11	11:08

x64

Download information

File name	File version	File size	Date	Time
Word2010-kb2596551-fullfile-x64-glb.exe	14.0.6112.5000	41,165,864	17-Oct-11	0:36

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Word-x-none.msp	Not Applicable	65,883,648	16-Oct-11	15:12

Word-x-none.msp information

File name	File version	File size	Date	Time
Winword.exe	14.0.6112.5000	1,423,192	16-Oct-11	11:11
Wordicon.exe	14.0.6009.1000	1,858,400	1-Sep-11	16:35
Wrd12cnv.dll	14.0.6112.5000	6,818,648	16-Oct-11	11:41
Wwlib.dll	14.0.6112.5000	24,498,008	16-Oct-11	11:11