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Index Server Does Not Display Title Information for PPT Files after Excel 2000 Is Installed

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This article was previously published under Q258856

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Symptoms

After you install Microsoft Excel 2000, Index Server no longer displays the title information for PPT files.

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Cause

Excel 2000 installs new versions of some Index Server DLL files.

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Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

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Workaround

To work around this problem, do one of the following:

Reinstall Index Server.-or-

Copy the files from Index Server 2.0. To do this, perform the following steps:

  1. Type the following command at the command prompt:
    net stop "content index"
  2. If Windows NT 4.0 Service Pack 6 is installed, then type the following command at the command prompt:
    net stop "protected storage" /y
  3. Copy the following Index Server 2.0 files to the <Winnt>\System32 folder: 
     10/22/1997  06:05 97.10.21.0    210,944  Offfilt.dll     x86 
 10/10/1997  13:22 6.0.579.0      72,416  Nlhtml.dll      x86 
 10/30/1997  06:08 5.0.1696.1    141,584  Msidxs.dll      x86 
 10/30/1997  06:08 5.0.1696.1     17,168  Qperf.dll       x86 
 10/30/1997  06:08 5.0.1696.1    906,512  Query.dll       x86
  4. Delete the files in the Catalog folder.
  5. Restart the computer.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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Keywords: KB258856, kbprb

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Article Info
Article ID : 258856
Revision : 3
Created on : 10/10/2003
Published on : 10/10/2003
Exists online : False
Views : 326