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Voucher Status and Purchase Order Status are incorrect after a voucher is completed for a partial receipt of a Purchase Order in Microsoft Dynamics SL


Symptoms

Consider the following scenario in Purchasing and Requisitions in Microsoft Dynamics SL:
  • You create an inventory ID on the Inventory Items (10.250.00) screen, and you enter different values in the Purchase UOM box and in the Stocking UOM box.
  • You generate a purchase order from a requisition for the inventory ID, and you use the purchase unit of measure that you defined in the Purchase UOM box of the Inventory Items (10.250.00) screen.
  • You create a receipt for less than the total quantity of the purchase order on the Receipt/Invoice Entry (04.010.00) screen, and you use the stocking unit of measure that you defined in the Stocking UOM box of the Inventory Items (10.250.00) screen.
  • You create a voucher for the receipt on the Voucher and Adjustment Entry (03.010.00) screen.
In this scenario, when you review the purchase order on the Purchase Order Maintenance (04.250.00) screen, you notice that the value in the Status box is Completed, and the value in the Voucher Status box is set to Fully Vouchered. You expected the value in the Status box to be Open Order and the value in the Voucher Status box to be Partially Vouchered because the receipt that you created was for less than the total quantity on the purchase order.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes that are listed in the following table (or later file attributes). The dates and the times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Service Pack 3 (SP3)
Changed filesDateFile version
0401000.exe01-Jul 20117.04.50701.01
RQ11000.exe01-Jul 20117.04.50701.01
RQ40000.exe01-Jul 20117.04.50701.01
Bug23512RQPO.sql08-Dec 2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 23512.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbbug, kb, kbtshoot, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2578524
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 78