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  2. Windows 7 may not calculate the size of writable area on BD-R, BD-R DL and BD-R XL correctly.

Windows 7 may not calculate the size of writable area on BD-R, BD-R DL and BD-R XL correctly.

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Symptoms

When attempting to burn 46GB of data to a BD-R Dual Layer disc, or 23GB to a BD-R Single Layer disc in master mode, the process fails and the following error message will be displayed:

"The disc wasn't burned successfully. Make sure that you have the latest firmware for your CD or DVD burner installed, and then try again."



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Cause

This problem occurs because Windows 7 does not calculate the write capacity of BD-R correctly.

Note: This problem may occur also when you use BD-R XL (Triple or Quadruple Layer) media.


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Resolution

To work around this issue, do not attempt to write more than 22GB of data onto a BD-R Single Layer disc or 45GB for a BD-R Dual Layer disc.


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Keywords: kb

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Article Info
Article ID : 2575215
Revision : 1
Created on : 1/7/2017
Published on : 9/6/2011
Exists online : False
Views : 294