Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error Code 24 in Device Manager After Plugging in USB Mouse

Error Code 24 in Device Manager After Plugging in USB Mouse

View products that this article applies to.

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460

↑ Back to the top

Symptoms

After you plug in a Universal Serial Bus (USB) mouse, a yellow exclamation point may appear next to your PS/2 mouse port in Device Manager. When this occurs, the PS/2 mouse port has a status of "Code 24."

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

↑ Back to the top

More Information

Note that the symptom described in this article does not impair the functionality of the mouse.

↑ Back to the top

Keywords: kbhardware, kbprb, kb

↑ Back to the top

Article Info
Article ID : 257514
Revision : 4
Created on : 8/1/2019
Published on : 8/1/2019
Exists online : False
Views : 166