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Error Code 24 in Device Manager After Plugging in USB Mouse

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If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460

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Symptoms

After you plug in a Universal Serial Bus (USB) mouse, a yellow exclamation point may appear next to your PS/2 mouse port in Device Manager. When this occurs, the PS/2 mouse port has a status of "Code 24."

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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More Information

Note that the symptom described in this article does not impair the functionality of the mouse.

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Keywords: kbhardware, kbprb, kb

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Article Info
Article ID : 257514
Revision : 4
Created on : 8/1/2019
Published on : 8/1/2019
Exists online : False
Views : 267