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  2. "OM - % has stopped working" error message when you open the "Sales Orders (40.100.00)" screen or the "Shippers (40.110.00)" screen in Microsoft Dynamics SL

"OM - % has stopped working" error message when you open the "Sales Orders (40.100.00)" screen or the "Shippers (40.110.00)" screen in Microsoft Dynamics SL

Symptoms

Consider the following scenario in Order Management in Microsoft Dynamics SL. You try to open the Sales Orders (40.100.00) screen or the Shippers (40.110.00) screen. When you do this, you receive the following error message:
OM - % has stopped working

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Cause

This problem occurs because the Public role in Microsoft SQL Server does not have Execute permissions to the getauthenticationtype stored procedure.

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Resolution

Run the following statement in Microsoft SQL Server Management Studio against the Microsoft Dynamics SL system database.
grant exec on GETAUTHENTICATIONTYPE to [Public]

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kbsolomon, kb

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Article Info
Article ID : 2574860
Revision : 1
Created on : 1/7/2017
Published on : 9/13/2011
Exists online : False
Views : 100