When disconnecting a VDI session via the close button, on the connection bar or the containing window, two different types of problems can occur:
- The session will be disconnected even if Cancel is clicked in the confirmation popup. This is likely to happen when connecting to a virtual desktop pool via RD Web Access.
- The disconnected session may be a candidate for another incoming user connection, in which case the new user will see a popup within their VDI session stating that "Another user is currently logged on to this computer...", and offering the new user a chance to disconnect or logoff the original user. This can happen if load balancing for the VDI environment is done with an F5 load balancer, and RemoteFX is being used.