Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
- Windows Vista Service Pack 2 (SP2)
- Windows Server 2008 Service Pack 2 (SP2)
- Windows 7
- Windows 7 Service Pack 1 (SP1)
- Windows Server 2008 R2
- Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To have us enable this hotfix for you, go to the "
Fix it for me" section. If you prefer to enable this hotfix yourself, go to the "
Let me fix it myself" section.
Fix it for me
To enable this hotfix automatically, click the
Fix it button or link. Then click
Run in the
File Download dialog box, and follow the steps in the
Fix it wizard.
Notes- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the "
Did this fix the problem?" section.
Let me fix it myself
To enable this hotfix yourself, follow these steps:
- Click Start, type regedit in the Start Search box, and then press ENTER.
- Locate and then click the following registry subkey:
HKLM\System\CurrentControlSet\Control\Print
- On the Edit menu, point to New, and then click DWORD Value.
- Type UseRODC, and then press ENTER.
- Right-click UseRODC, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor.
Did this fix the problem?
- Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
- We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email.
Restart requirement
You must restart the computer after you apply this hotfix.Hotfix replacement information
This hotfix does not replace a previously released hotfix.File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
- The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version | Product | SR_Level | Service branch |
---|
6.0.600 2. 22xxx | Windows Vista and Windows Server 2008 | SP2 | LDR |
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File name | File version | File size | Date | Time | Platform | Service branch |
---|
Localspl.dll | 6.0.6002.22673 | 624,128 | 07-Jul-2011 | 15:06 | x86 | X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSPL_31BF3856AD364E35_6.0.6002.22673_NONE_3242CD48A928069D |
Ntprint.dll | 6.0.6002.22673 | 216,064 | 07-Jul-2011 | 15:07 | x86 | Not applicable |
Ntprint.exe | 6.0.6002.22673 | 61,440 | 07-Jul-2011 | 13:43 | x86 | Not applicable |
Printui.dll | 6.0.6002.22673 | 873,984 | 07-Jul-2011 | 15:08 | x86 | Not applicable |
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File name | File version | File size | Date | Time | Platform | Service branch |
---|
Localspl.dll | 6.0.6002.22673 | 788,992 | 07-Jul-2011 | 15:26 | x64 | AMD64_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSPL_31BF3856AD364E35_6.0.6002.22673_NONE_8E6168CC618577D3 |
Ntprint.dll | 6.0.6002.22673 | 261,120 | 07-Jul-2011 | 15:27 | x64 | Not applicable |
Ntprint.exe | 6.0.6002.22673 | 61,440 | 07-Jul-2011 | 14:16 | x64 | Not applicable |
Printui.dll | 6.0.6002.22673 | 987,136 | 07-Jul-2011 | 15:28 | x64 | Not applicable |
Localspl.dll | 6.0.6002.22673 | 624,128 | 07-Jul-2011 | 15:06 | x86 | X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSPL_31BF3856AD364E35_6.0.6002.22673_NONE_3242CD48A928069D |
Ntprint.dll | 6.0.6002.22673 | 216,064 | 07-Jul-2011 | 15:07 | x86 | Not applicable |
Ntprint.exe | 6.0.6002.22673 | 61,440 | 07-Jul-2011 | 13:43 | x86 | Not applicable |
Printui.dll | 6.0.6002.22673 | 873,984 | 07-Jul-2011 | 15:08 | x86 | Not applicable |
For all supported IA-64–based versions of Windows Server 2008
File name | File version | File size | Date | Time | Platform | Service branch |
---|
Localspl.dll | 6.0.6002.22673 | 1,739,776 | 07-Jul-2011 | 15:33 | IA-64 | IA64_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSPL_31BF3856AD364E35_6.0.6002.22673_NONE_3244713EA9260F99 |
Ntprint.dll | 6.0.6002.22673 | 490,496 | 07-Jul-2011 | 15:34 | IA-64 | Not applicable |
Ntprint.exe | 6.0.6002.22673 | 69,632 | 07-Jul-2011 | 14:23 | IA-64 | Not applicable |
Printui.dll | 6.0.6002.22673 | 1,649,152 | 07-Jul-2011 | 15:35 | IA-64 | Not applicable |
Printui.dll.mui | 6.0.6002.22673 | 131,072 | 07-Jul-2011 | 15:26 | Not applicable | Not applicable |
Localspl.dll | 6.0.6002.22673 | 624,128 | 07-Jul-2011 | 15:06 | x86 | X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSPL_31BF3856AD364E35_6.0.6002.22673_NONE_3242CD48A928069D |
Ntprint.dll | 6.0.6002.22673 | 216,064 | 07-Jul-2011 | 15:07 | x86 | Not applicable |
Ntprint.exe | 6.0.6002.22673 | 61,440 | 07-Jul-2011 | 13:43 | x86 | Not applicable |
Printui.dll | 6.0.6002.22673 | 873,984 | 07-Jul-2011 | 15:08 | x86 | Not applicable |
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
- The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version | Product | SR_Level | Service branch |
---|
6.1.760 0. 21xxx | Windows 7 and Windows Server 2008 R2 | RTM | LDR |
6.1.760 1. 21xxx | Windows 7 and Windows Server 2008 R2 | SP1 | LDR |
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File name | File version | File size | Date | Time | Platform |
---|
Printui.dll | 6.1.7600.21070 | 932,352 | 15-Oct-2011 | 05:33 | x86 |
Printui.dll | 6.1.7601.21840 | 932,352 | 15-Oct-2011 | 07:17 | x86 |
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File name | File version | File size | Date | Time | Platform |
---|
Printui.dll | 6.1.7600.21070 | 1,050,112 | 15-Oct-2011 | 06:26 | x64 |
Printui.dll | 6.1.7601.21840 | 1,050,112 | 15-Oct-2011 | 10:37 | x64 |
Printui.dll | 6.1.7600.21070 | 932,352 | 15-Oct-2011 | 05:33 | x86 |
Printui.dll | 6.1.7601.21840 | 932,352 | 15-Oct-2011 | 07:17 | x86 |
For all supported IA-64-based versions of Windows Server 2008 R2
File name | File version | File size | Date | Time | Platform |
---|
Printui.dll | 6.1.7600.21070 | 1,817,088 | 15-Oct-2011 | 05:38 | IA-64 |
Printui.dll | 6.1.7601.21840 | 1,817,088 | 15-Oct-2011 | 05:20 | IA-64 |
Printui.dll | 6.1.7600.21070 | 932,352 | 15-Oct-2011 | 05:33 | x86 |
Printui.dll | 6.1.7601.21840 | 932,352 | 15-Oct-2011 | 07:17 | x86 |