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Rewritable Compact Disks (CDs) written by certain CD-writing software show an empty folder on Windows Vista, Windows 7 and Windows PE

Symptoms

Rewritable Compact Disks (CDs) written by certain CD-writing software show an empty folder on Windows Vista, Windows 7 and Windows PE. Such CDs show all the data on the disk when read on a Windows XP machine. The issue happens only when the CDs have been written using a 3rd party CD-writing software.

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Cause

This may happen due to the file system corruption of the CD when the CD-writing software does not complete the data writing session.

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Resolution

  • Obtain an updated version of the CD writing software from the vendor that does not result with incomplete CD-writing sessions. The data writing session must be gracefully closed by the software.
  • Microsoft has confirmed that this is a problem with error reporting of the operating systems newer than Windows XP.

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More Information

How to copy information to a CD in Windows XP http://support.microsoft.com/kb/306524

For more information on Windows PE reference http://technet.microsoft.com/en-us/library/cc766093(WS.10).aspx

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Keywords: kb

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Article Info
Article ID : 2568895
Revision : 1
Created on : 1/7/2017
Published on : 6/21/2011
Exists online : False
Views : 96