Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

How to Upgrade to Microsoft Dynamics CRM 2011 from Microsoft CRM 3.0 or Microsoft CRM 1.2


View products that this article applies to.

Symptoms

If you are using Microsoft CRM 1.2 or Microsoft CRM 3.0 you are unable to upgrade directly to Microsoft Dynamics CRM 2011.

↑ Back to the top


Cause

In order to upgrade to Microsoft Dynamics CRM 2011 you need to upgrade to Microsoft Dynamics CRM 4.0 and then upgrade to Microsoft Dynamics CRM 2011.

↑ Back to the top


Resolution

If you are using Microsoft CRM 3.0 then you need to upgrade to Microsoft Dynamics CRM 4.0 first.

The Microsoft Dynamics CRM 4.0 Installation media can be found here:

http://www.microsoft.com/download/en/details.aspx?id=12005


↑ Back to the top


More Information

Refer to the Implementation Guide for more information on upgrading.
http://www.microsoft.com/download/en/details.aspx?id=3621

↑ Back to the top


Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2568685
Revision : 1
Created on : 1/7/2017
Published on : 1/16/2013
Exists online : False
Views : 317