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How to Upgrade to Microsoft Dynamics CRM 2011 from Microsoft CRM 3.0 or Microsoft CRM 1.2

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Symptoms

If you are using Microsoft CRM 1.2 or Microsoft CRM 3.0 you are unable to upgrade directly to Microsoft Dynamics CRM 2011.

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Cause

In order to upgrade to Microsoft Dynamics CRM 2011 you need to upgrade to Microsoft Dynamics CRM 4.0 and then upgrade to Microsoft Dynamics CRM 2011.

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Resolution

If you are using Microsoft CRM 3.0 then you need to upgrade to Microsoft Dynamics CRM 4.0 first.

The Microsoft Dynamics CRM 4.0 Installation media can be found here:

http://www.microsoft.com/download/en/details.aspx?id=12005


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More Information

Refer to the Implementation Guide for more information on upgrading.
http://www.microsoft.com/download/en/details.aspx?id=3621

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2568685
Revision : 1
Created on : 1/7/2017
Published on : 1/16/2013
Exists online : False
Views : 301