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The TimezonekeyName registry entry value changes to a null value in Windows Vista, in Windows Server 2008, in Windows 7 or in Windows Server 2008 R2


View products that this article applies to.

Symptoms

Assume that you run a Windows Management Instrumentation (WMI) command to set a value in the Win32_ComputerSystem WMI class on a computer that is running one of the following operating systems:
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
For example, you use administrative credentials to run the following command:
Wmic computersystem where name=”%computername%” set AutomaticManagedPagefile=False
In this situation, the value of the TimezonekeyName registry entry is changed to a null value.

Note The TimezonekeyName registry entry is located in the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TimeZoneInformation

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Cause

This issue occurs because the legacy TIME_ZONE_INFORMATION structure does not include the TimezonekeyName attribute that was introduced in Windows Vista and in Windows Server 2008. Therefore, the value of the TimezonekeyName registry entry is changed to a null value even if an actual value exists.

Note The legacy TIME_ZONE_INFORMATION structure is used by the GetTimezoneInformation API. When WMI sets a value in the Win32_ComputerSystem WMI class, the value of the TimeZoneInformation registry key is refreshed by using the cimwin32!CWin32ComputerSystem::SetTimeZoneInfo function. This function calls the legacy GetTimezoneInformation API to retrieve the existing value and write the existing value back to the TimeZoneInformation registry key.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.0.6002.227671,373,69629-Dec-201116:00x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.0.6002.227672,104,83229-Dec-201118:12x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.0.6002.227674,315,64829-Dec-201115:10IA-64
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    0.21xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.1.7600.210081,341,44014-Jul-201104:30x86
Cimwin32.dll6.1.7601.217701,342,97614-Jul-201105:44x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.1.7600.210082,055,68014-Jul-201105:25x64
Cimwin32.dll6.1.7601.217702,058,75214-Jul-201105:18x64
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.1.7600.210084,280,32014-Jul-201104:10IA-64
Cimwin32.dll6.1.7601.217704,280,32014-Jul-201104:03IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to display WMI information inside an interactive command shell, visit the following Microsoft TechNet website:For more information about the Win32_ComputerSystem class, visit the following Microsoft Developer Network (MSDN) website:For more information about controlling WMI by using a command prompt, visit the following Microsoft TechNet website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File nameUpdate.mum
File versionNot Applicable
File size3,078
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable
File nameX86_28b085514e891ced372c07447c3944fd_31bf3856ad364e35_6.0.6002.22767_none_dde4c14838162df1.manifest
File versionNot Applicable
File size719
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable
File nameX86_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.0.6002.22767_none_d1e133781c7dffd9.manifest
File versionNot Applicable
File size14,346
Date (UTC)29-Dec-2011
Time (UTC)16:24
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameAmd64_3801f5566d03809bb51592efbeffc004_31bf3856ad364e35_6.0.6002.22767_none_3c158fe25cd41408.manifest
File versionNot Applicable
File size723
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable
File nameAmd64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.0.6002.22767_none_2dffcefbd4db710f.manifest
File versionNot Applicable
File size14,679
Date (UTC)29-Dec-2011
Time (UTC)18:31
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,102
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_7ddd9fd5be7dc74f246c77c50108a976_31bf3856ad364e35_6.0.6002.22767_none_88eada7ebd3b69f3.manifest
File versionNot Applicable
File size721
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable
File nameIa64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.0.6002.22767_none_d1e2d76e1c7c08d5.manifest
File versionNot Applicable
File size14,648
Date (UTC)29-Dec-2011
Time (UTC)15:24
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,255
Date (UTC)29-Dec-2011
Time (UTC)20:12
PlatformNot Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,661
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameX86_8caa62ef2c63164186b919086814ff46_31bf3856ad364e35_6.1.7601.21770_none_8617f04a29b6bfa7.manifest
File versionNot applicable
File size719
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameX86_e753e0a3b8c2d200def89d86975baa92_31bf3856ad364e35_6.1.7600.21008_none_f02800a2a6ca63b2.manifest
File versionNot applicable
File size719
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameX86_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7600.21008_none_d06445fd803d9242.manifest
File versionNot applicable
File size5,224
Date (UTC)14-Jul-2011
Time (UTC)05:12
PlatformNot applicable
File nameX86_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7601.21770_none_d1f7191d7da3c3cb.manifest
File versionNot applicable
File size5,224
Date (UTC)14-Jul-2011
Time (UTC)06:17
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_2bd1d87389a5cdbace2544b44c4664b8_31bf3856ad364e35_6.1.7601.21770_none_8f7ec60301ca7a25.manifest
File versionNot applicable
File size723
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameAmd64_c127efa94e52a2a47bf6f5cdedf5ccb6_31bf3856ad364e35_6.1.7600.21008_none_48809953ed658de5.manifest
File versionNot applicable
File size723
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameAmd64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7600.21008_none_2c82e181389b0378.manifest
File versionNot applicable
File size5,228
Date (UTC)14-Jul-2011
Time (UTC)06:26
PlatformNot applicable
File nameAmd64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7601.21770_none_2e15b4a136013501.manifest
File versionNot applicable
File size5,228
Date (UTC)14-Jul-2011
Time (UTC)07:02
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,103
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_a288820bd458881db66ae923fd1ebd40_31bf3856ad364e35_6.1.7601.21770_none_b942e20e8392dee2.manifest
File versionNot applicable
File size721
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameIa64_add3156a1cc030c3e2233729d439094f_31bf3856ad364e35_6.1.7600.21008_none_06c9e24236a3e6e9.manifest
File versionNot applicable
File size721
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable
File nameIa64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7600.21008_none_d065e9f3803b9b3e.manifest
File versionNot applicable
File size5,226
Date (UTC)14-Jul-2011
Time (UTC)05:59
PlatformNot applicable
File nameIa64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.1.7601.21770_none_d1f8bd137da1ccc7.manifest
File versionNot applicable
File size5,226
Date (UTC)14-Jul-2011
Time (UTC)07:04
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,168
Date (UTC)14-Jul-2011
Time (UTC)08:22
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 2562433
Revision : 3
Created on : 4/17/2018
Published on : 4/18/2018
Exists online : False
Views : 312