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How to fix the Internet Explorer 9 compatibility problem with the TextHelp BrowseAloud 3 add-on

Summary

The TextHelp BrowseAloud add-on will cause Internet Explorer 9 to stop responding or terminate unexpectedly.


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Resolution

The add-on which is causing the compatibility issue is no longer required by BrowseAloud and can be disabled. 

You can disable the TextHelp BrowseAloud add-on by following these steps: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the TextHelp BrowseAloud add-on incompatibility notification, click Keep it disabled or ignore the notification.

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More Information

For more information about browser add-ons, visit the following Microsoft websites:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbprb, kbexpertisebeginner, kbsurveynew, kb

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Article Info
Article ID : 2561712
Revision : 4
Created on : 7/18/2018
Published on : 12/19/2018
Exists online : False
Views : 79