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Basic Troubleshooting for Exchange Installations

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This article was previously published under Q255869

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Summary

This article provides basic troubleshooting steps for installing Microsoft Exchange.

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More information

To troubleshoot Exchange installations:
1.If the ForestPrep command does not work, make sure the account has the following permissions:
� Schema Admins
� Enterprise Admins
� Local Admin rights to the server
2.If the DomainPrep command does not work, make sure the account has the following permissions:
� Domain Admins
� Local Admin rights to the server
3.For any other Setup failures, gather the following information, and then contact Microsoft Product Support Services:
�Exchange Server Setup log files
�Event log files
�Account used for the installation
�Server type where Setup is being run (is it a member server, domain controller?)
�Whether the type of domain is an Exchange root or child domain
�Name of the domain controller/global catalog server that is the SchemaMaster

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Keywords: KB255869, kbinfo

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Article Info
Article ID : 255869
Revision : 5
Created on : 10/27/2006
Published on : 10/27/2006
Exists online : False
Views : 268