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A Win32 application that calls the EndDoc function crashes if you have 255 printing jobs in the queue in Windows 7 or in Windows Server 2008 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You develop a Win32 application by using the Visual C++ language. The application calls the EndDoc function to end a print job.
  • You run the application on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You have 255 printing jobs in the queue.
In this scenario, the call to the EndDoc function stops responding. Therefore, the application crashes.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 with Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 with Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 service pack or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system to which each hotfix applies.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760 0 . 20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
Winspool.drv6.1.7600.20966319,48813-May-201104:38
Winspool.drv6.1.7601.21727320,00013-May-201105:47
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Winspool.drv6.1.7600.20966441,85613-May-201105:26
Winspool.drv6.1.7601.21727442,36813-May-201105:21
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Winspool.drv6.1.7600.20966861,18413-May-201104:31
Winspool.drv6.1.7601.21727862,20813-May-201104:23

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the EndDoc function, click the following Microsoft Developer Network (MSDN) website:

EndDoc Function

Sample 1: Application stops responding

CreateDC()

Loop 

{

StartDoc()

Print text 

EndDoc()//<-  Stop responding issue occurs here consistently after 255 print jobs sent to the spooler

}

DeleteDC()

Sample 2: Application works correctly

Loop 

{

CreateDC()

StartDoc()

Print text 

EndDoc()

DeleteDC()

}

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_6e5378e8dc35f067a9975309cc1a385d_31bf3856ad364e35_6.1.7600.20966_none_f8d49fd79eefb56c.manifest
File versionNot applicable
File size711
Date (UTC)13-May-2011
Time (UTC)08:41
File nameX86_71aecf43606fe2e3bbb86d7a481a527a_31bf3856ad364e35_6.1.7601.21727_none_cabe58e7743a445f.manifest
File versionNot applicable
File size711
Date (UTC)13-May-2011
Time (UTC)08:41
File nameX86_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7600.20966_none_93a492ad930dd8f9.manifest
File versionNot applicable
File size2,770
Date (UTC)13-May-2011
Time (UTC)05:13
File nameX86_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7601.21727_none_95b72fad9012ee78.manifest
File versionNot applicable
File size2,770
Date (UTC)13-May-2011
Time (UTC)06:16
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_15499d43b14e1c1227b6e51ad472c74f_31bf3856ad364e35_6.1.7601.21727_none_c8de0475b9497fd9.manifest
File versionNot applicable
File size1,070
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_398cb80dea2ea5582c05a511e1736cd5_31bf3856ad364e35_6.1.7600.20966_none_85e50d31bb2abbf9.manifest
File versionNot applicable
File size715
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_6e5378e8dc35f067a9975309cc1a385d_31bf3856ad364e35_6.1.7600.20966_none_54f33b5b574d26a2.manifest
File versionNot applicable
File size713
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_71aecf43606fe2e3bbb86d7a481a527a_31bf3856ad364e35_6.1.7601.21727_none_26dcf46b2c97b595.manifest
File versionNot applicable
File size713
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_8d56f18c070f244030546ad18ab9473d_31bf3856ad364e35_6.1.7601.21727_none_178f96b708e497cd.manifest
File versionNot applicable
File size715
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_ee29340ffa106842baa3be3b4eb77c40_31bf3856ad364e35_6.1.7600.20966_none_bef2c0c376e1ec3d.manifest
File versionNot applicable
File size1,070
Date (UTC)13-May-2011
Time (UTC)08:41
File nameAmd64_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7600.20966_none_efc32e314b6b4a2f.manifest
File versionNot applicable
File size2,774
Date (UTC)13-May-2011
Time (UTC)06:09
File nameAmd64_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7601.21727_none_f1d5cb3148705fae.manifest
File versionNot applicable
File size2,774
Date (UTC)13-May-2011
Time (UTC)07:10
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_6e5378e8dc35f067a9975309cc1a385d_31bf3856ad364e35_6.1.7600.20966_none_f8d643cd9eedbe68.manifest
File versionNot applicable
File size712
Date (UTC)13-May-2011
Time (UTC)08:41
File nameIa64_71aecf43606fe2e3bbb86d7a481a527a_31bf3856ad364e35_6.1.7601.21727_none_cabffcdd74384d5b.manifest
File versionNot applicable
File size712
Date (UTC)13-May-2011
Time (UTC)08:41
File nameIa64_9f44d08c788c24be748dc1338d061b61_31bf3856ad364e35_6.1.7600.20966_none_b43650f0765ad63c.manifest
File versionNot applicable
File size713
Date (UTC)13-May-2011
Time (UTC)08:41
File nameIa64_af2715db2075bd99cc4c5695c80f88f1_31bf3856ad364e35_6.1.7601.21727_none_42579e30738197b5.manifest
File versionNot applicable
File size713
Date (UTC)13-May-2011
Time (UTC)08:41
File nameIa64_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7600.20966_none_93a636a3930be1f5.manifest
File versionNot applicable
File size2,772
Date (UTC)13-May-2011
Time (UTC)06:02
File nameIa64_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.1.7601.21727_none_95b8d3a39010f774.manifest
File versionNot applicable
File size2,772
Date (UTC)13-May-2011
Time (UTC)07:07

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, KB2542200

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Article Info
Article ID : 2542200
Revision : 1
Created on : 6/15/2011
Published on : 6/15/2011
Exists online : False
Views : 349