XL2000: Crash When Removing Formatting from PivotTable

View products that this article applies to.

This article was previously published under Q253846

Symptoms

When you point to Clear on the Edit menu, and then click Formats, Excel stops responding, and you receive an error message similar to one of the following:

Windows 95 and 98

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

EXCEL caused an invalid page fault in EXCEL.EXE at 0167:30548263.

NOTE: The actual memory address may vary.

Windows NT 4.0

An application error has occurred and an application error log is being generated.

EXCEL.EXE

Exception: access violation (0xc0000005, address:0x30547c90)

↑ Back to the top

Cause

This problem occurs when you attempt to remove formatting that you have applied to your PivotTable.

↑ Back to the top

Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

↑ Back to the top