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FP2000: Error Message: Could Not Find Web Server at URL on Port 80


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This article was previously published under Q253315

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Symptoms

When you attempt to update a Web site, you receive the following error message:
"Could not find web server at URL on port 80"
In addition, Microsoft Internet Explorer does not display the Web pages.

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Cause

This behavior can be caused by a "family-friendly" Internet Service Provider (ISP), such as Mayberry USA, that uses a proxy server to filter objectionable Web sites. This ISP uses a branded version of Netscape Navigator that includes the proxy settings automatically. These proxy settings are not automatically populated in Internet Explorer.

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Workaround

To work around this behavior, type the proxy server address and port manually. To do this, follow these steps.

Microsoft Internet Explorer 4.x

  1. Right-click the Internet Explorer icon on the desktop, and then click Properties.
  2. Click the Connection tab.
  3. Click to select the Access the Internet using a proxy server check box, and then type the proxy server address and port for your ISP.

Microsoft Internet Explorer 5.x

  1. Right-click the Internet Explorer icon on the desktop, and then click Properties.
  2. Click the Connection tab.
  3. Select your ISP connection in the Dial-up Settings box, and then click Settings.
  4. Click to select the Use a proxy server check box, and then type the proxy server address and port for your ISP.

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Keywords: KB253315, kbprb

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Article Info
Article ID : 253315
Revision : 3
Created on : 1/27/2007
Published on : 1/27/2007
Exists online : False
Views : 291