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  2. Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1

Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1

View products that this article applies to.

If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.

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Symptoms

After you install Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1), binary files in some USB drivers are not updated. For example, the Usbport.sys, Usbehci.sys, and Winusb.sys binary files are not updated.

Notes
  • This issue may not occur if you have third-party USB drivers installed.
  • This issue does not occur after you perform a clean install of a slipstreamed Windows 7 SP1 image or of a slipstreamed Windows Server 2008 R2 SP1 image.
  • If your computer is not USB capable, this update may not update some files in the following directory:
    %windir%\system32\drivers
    This is more likely to occur on Virtual Machines.

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Cause

This issue occurs because both the Usbport.inf file and the Usb.inf file refer to the Usbhub.sys file. However, Windows 7 SP1 and Windows Server 2008 R2 SP1 cannot handle this situation. Therefore, some USB related binaries are not copied correctly when you install SP1 for these operating systems.

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Resolution

Update information

How to obtain this update

This update is available from the Microsoft Update website and from the Microsoft Downoad Centre.

To obtain the update from the Microsoft Update website, visit the following Microsoft website:
http://update.microsoft.com


The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x64-based versions of Windows 7Download Download the update package now.
All supported x86-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 SP1
  • Windows Server 2008 R2
  • Windows Server 2008 R2 SP1

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

Click here to view or hide detailed information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760
    0.
    16xxx    		Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760
    0.
    20xxx    		Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.
    17xxx    		Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    21xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
Usbccgp.sys6.1.7600.1678875,77625-Mar-201103:06
Usbhub.sys6.1.7600.16788258,56025-Mar-201103:06
Usbccgp.sys6.1.7600.2093476,28829-Mar-201103:06
Usbhub.sys6.1.7600.20934258,56029-Mar-201103:07
Usbccgp.sys6.1.7601.1758675,77625-Mar-201102:58
Usbhub.sys6.1.7601.17586258,56025-Mar-201102:58
Usbccgp.sys6.1.7601.2169276,28825-Mar-201102:54
Usbhub.sys6.1.7601.21692258,56025-Mar-201102:55
Usbd.sys6.1.7600.167885,88825-Mar-201103:06
Usbehci.sys6.1.7600.1678843,00825-Mar-201103:06
Usbhub.sys6.1.7600.16788258,56025-Mar-201103:06
Usbohci.sys6.1.7600.1678820,48025-Mar-201103:06
Usbport.sys6.1.7600.16788284,16025-Mar-201103:06
Usbuhci.sys6.1.7600.1678824,06425-Mar-201103:06
Usbd.sys6.1.7600.209345,88829-Mar-201103:06
Usbehci.sys6.1.7600.2093443,00829-Mar-201103:06
Usbhub.sys6.1.7600.20934258,56029-Mar-201103:07
Usbohci.sys6.1.7600.2093420,48029-Mar-201103:06
Usbport.sys6.1.7600.20934284,16029-Mar-201103:06
Usbuhci.sys6.1.7600.2093424,06429-Mar-201103:06
Usbd.sys6.1.7601.175865,88825-Mar-201102:57
Usbehci.sys6.1.7601.1758643,00825-Mar-201102:57
Usbhub.sys6.1.7601.17586258,56025-Mar-201102:58
Usbohci.sys6.1.7601.1758620,48025-Mar-201102:57
Usbport.sys6.1.7601.17586284,67225-Mar-201102:58
Usbuhci.sys6.1.7601.1758624,06425-Mar-201102:57
Usbd.sys6.1.7601.216925,88825-Mar-201102:54
Usbehci.sys6.1.7601.2169243,00825-Mar-201102:54
Usbhub.sys6.1.7601.21692258,56025-Mar-201102:55
Usbohci.sys6.1.7601.2169220,48025-Mar-201102:54
Usbport.sys6.1.7601.21692284,67225-Mar-201102:54
Usbuhci.sys6.1.7601.2169224,06425-Mar-201102:54
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Usbccgp.sys6.1.7600.1678898,81625-Mar-201103:23
Usbhub.sys6.1.7600.16788343,04025-Mar-201103:23
Usbccgp.sys6.1.7600.2093499,32829-Mar-201103:32
Usbhub.sys6.1.7600.20934343,04029-Mar-201103:32
Usbccgp.sys6.1.7601.1758698,81625-Mar-201103:29
Usbhub.sys6.1.7601.17586343,04025-Mar-201103:29
Usbccgp.sys6.1.7601.2169299,32825-Mar-201103:24
Usbhub.sys6.1.7601.21692343,04025-Mar-201103:24
Usbd.sys6.1.7600.167887,93625-Mar-201103:22
Usbehci.sys6.1.7600.1678852,22425-Mar-201103:22
Usbhub.sys6.1.7600.16788343,04025-Mar-201103:23
Usbohci.sys6.1.7600.1678825,60025-Mar-201103:22
Usbport.sys6.1.7600.16788324,60825-Mar-201103:23
Usbuhci.sys6.1.7600.1678830,72025-Mar-201103:22
Usbd.sys6.1.7600.209347,93629-Mar-201103:32
Usbehci.sys6.1.7600.2093452,22429-Mar-201103:32
Usbhub.sys6.1.7600.20934343,04029-Mar-201103:32
Usbohci.sys6.1.7600.2093425,60029-Mar-201103:32
Usbport.sys6.1.7600.20934324,60829-Mar-201103:32
Usbuhci.sys6.1.7600.2093430,72029-Mar-201103:32
Usbd.sys6.1.7601.175867,93625-Mar-201103:28
Usbehci.sys6.1.7601.1758652,73625-Mar-201103:29
Usbhub.sys6.1.7601.17586343,04025-Mar-201103:29
Usbohci.sys6.1.7601.1758625,60025-Mar-201103:29
Usbport.sys6.1.7601.17586325,12025-Mar-201103:29
Usbuhci.sys6.1.7601.1758630,72025-Mar-201103:29
Usbd.sys6.1.7601.216927,93625-Mar-201103:24
Usbehci.sys6.1.7601.2169252,73625-Mar-201103:24
Usbhub.sys6.1.7601.21692343,04025-Mar-201103:24
Usbohci.sys6.1.7601.2169225,60025-Mar-201103:24
Usbport.sys6.1.7601.21692325,12025-Mar-201103:24
Usbuhci.sys6.1.7601.2169230,72025-Mar-201103:24
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Usbccgp.sys6.1.7600.16788221,18425-Mar-201102:45
Usbhub.sys6.1.7600.16788972,80025-Mar-201102:45
Usbccgp.sys6.1.7600.20934222,72029-Mar-201102:44
Usbhub.sys6.1.7600.20934972,80029-Mar-201102:44
Usbccgp.sys6.1.7601.17586221,18425-Mar-201102:40
Usbhub.sys6.1.7601.17586973,31225-Mar-201102:41
Usbccgp.sys6.1.7601.21692222,72025-Mar-201102:40
Usbhub.sys6.1.7601.21692973,31225-Mar-201102:41
Usbd.sys6.1.7600.1678811,90425-Mar-201102:45
Usbehci.sys6.1.7600.16788133,63225-Mar-201102:45
Usbhub.sys6.1.7600.16788972,80025-Mar-201102:45
Usbohci.sys6.1.7600.1678864,00025-Mar-201102:45
Usbport.sys6.1.7600.16788648,19225-Mar-201102:45
Usbuhci.sys6.1.7600.1678886,01625-Mar-201102:45
Usbd.sys6.1.7600.2093411,90429-Mar-201102:43
Usbehci.sys6.1.7600.20934133,63229-Mar-201102:44
Usbhub.sys6.1.7600.20934972,80029-Mar-201102:44
Usbohci.sys6.1.7600.2093464,00029-Mar-201102:44
Usbport.sys6.1.7600.20934648,19229-Mar-201102:44
Usbuhci.sys6.1.7600.2093486,01629-Mar-201102:44
Usbd.sys6.1.7601.1758611,90425-Mar-201102:40
Usbehci.sys6.1.7601.17586134,14425-Mar-201102:40
Usbhub.sys6.1.7601.17586973,31225-Mar-201102:41
Usbohci.sys6.1.7601.1758664,00025-Mar-201102:40
Usbport.sys6.1.7601.17586648,70425-Mar-201102:40
Usbuhci.sys6.1.7601.1758686,01625-Mar-201102:40
Usbd.sys6.1.7601.2169211,90425-Mar-201102:40
Usbehci.sys6.1.7601.21692134,14425-Mar-201102:40
Usbhub.sys6.1.7601.21692973,31225-Mar-201102:41
Usbohci.sys6.1.7601.2169264,00025-Mar-201102:40
Usbport.sys6.1.7601.21692648,70425-Mar-201102:40
Usbuhci.sys6.1.7601.2169286,01625-Mar-201102:40

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Click here to view or hide detailed information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_usb.inf_31bf3856ad364e35_6.1.7600.16788_none_cad1c58f6fc32981.manifest
File versionNot applicable
File size3,060
Date (UTC)25-Mar-2011
Time (UTC)05:13
File nameX86_usb.inf_31bf3856ad364e35_6.1.7600.20934_none_cb8d72b488bbd561.manifest
File versionNot applicable
File size3,060
Date (UTC)29-Mar-2011
Time (UTC)05:12
File nameX86_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_ccb622016ceb62bf.manifest
File versionNot applicable
File size3,060
Date (UTC)25-Mar-2011
Time (UTC)05:01
File nameX86_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_cd30edb88614b91e.manifest
File versionNot applicable
File size3,060
Date (UTC)25-Mar-2011
Time (UTC)04:57
File nameX86_usbport.inf_31bf3856ad364e35_6.1.7600.16788_none_bd9bbe0c64de7768.manifest
File versionNot applicable
File size6,144
Date (UTC)25-Mar-2011
Time (UTC)05:08
File nameX86_usbport.inf_31bf3856ad364e35_6.1.7600.20934_none_be576b317dd72348.manifest
File versionNot applicable
File size6,144
Date (UTC)29-Mar-2011
Time (UTC)05:07
File nameX86_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_bf801a7e6206b0a6.manifest
File versionNot applicable
File size6,144
Date (UTC)25-Mar-2011
Time (UTC)05:00
File nameX86_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_bffae6357b300705.manifest
File versionNot applicable
File size6,144
Date (UTC)25-Mar-2011
Time (UTC)04:55
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_usb.inf_31bf3856ad364e35_6.1.7600.16788_none_26f0611328209ab7.manifest
File versionNot applicable
File size3,064
Date (UTC)25-Mar-2011
Time (UTC)06:07
File nameAmd64_usb.inf_31bf3856ad364e35_6.1.7600.20934_none_27ac0e3841194697.manifest
File versionNot applicable
File size3,064
Date (UTC)29-Mar-2011
Time (UTC)06:16
File nameAmd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5.manifest
File versionNot applicable
File size3,064
Date (UTC)25-Mar-2011
Time (UTC)06:00
File nameAmd64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_294f893c3e722a54.manifest
File versionNot applicable
File size3,064
Date (UTC)25-Mar-2011
Time (UTC)05:48
File nameAmd64_usbport.inf_31bf3856ad364e35_6.1.7600.16788_none_19ba59901d3be89e.manifest
File versionNot applicable
File size6,148
Date (UTC)25-Mar-2011
Time (UTC)06:05
File nameAmd64_usbport.inf_31bf3856ad364e35_6.1.7600.20934_none_1a7606b53634947e.manifest
File versionNot applicable
File size6,148
Date (UTC)29-Mar-2011
Time (UTC)06:14
File nameAmd64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_1b9eb6021a6421dc.manifest
File versionNot applicable
File size6,148
Date (UTC)25-Mar-2011
Time (UTC)05:58
File nameAmd64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_1c1981b9338d783b.manifest
File versionNot applicable
File size6,148
Date (UTC)25-Mar-2011
Time (UTC)05:47
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_usb.inf_31bf3856ad364e35_6.1.7600.16788_none_cad369856fc1327d.manifest
File versionNot applicable
File size3,062
Date (UTC)25-Mar-2011
Time (UTC)05:59
File nameIa64_usb.inf_31bf3856ad364e35_6.1.7600.20934_none_cb8f16aa88b9de5d.manifest
File versionNot applicable
File size3,062
Date (UTC)29-Mar-2011
Time (UTC)06:04
File nameIa64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_ccb7c5f76ce96bbb.manifest
File versionNot applicable
File size3,062
Date (UTC)25-Mar-2011
Time (UTC)05:55
File nameIa64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_cd3291ae8612c21a.manifest
File versionNot applicable
File size3,062
Date (UTC)25-Mar-2011
Time (UTC)05:46
File nameIa64_usbport.inf_31bf3856ad364e35_6.1.7600.16788_none_bd9d620264dc8064.manifest
File versionNot applicable
File size6,146
Date (UTC)25-Mar-2011
Time (UTC)05:58
File nameIa64_usbport.inf_31bf3856ad364e35_6.1.7600.20934_none_be590f277dd52c44.manifest
File versionNot applicable
File size6,146
Date (UTC)29-Mar-2011
Time (UTC)06:03
File nameIa64_usbport.inf_31bf3856ad364e35_6.1.7601.17586_none_bf81be746204b9a2.manifest
File versionNot applicable
File size6,146
Date (UTC)25-Mar-2011
Time (UTC)05:54
File nameIa64_usbport.inf_31bf3856ad364e35_6.1.7601.21692_none_bffc8a2b7b2e1001.manifest
File versionNot applicable
File size6,146
Date (UTC)25-Mar-2011
Time (UTC)05:45


You may also encounter the following issues when you try to install this update:
  • The update installation fails.
  • The system keeps reminding you to install this update although you already installed it.
  • The desktop does not load.
If you encounter one if the issues mentioned above, you may try the following methods.

Click here to view or hide detailed information
Method 1: Reset Windows Update components and then try updating your computer

To reset the Windows Update components automatically, click the
Fix itbutton or link. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.





Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
For more information about how to reset Windows Update components, visit the following Microsoft Website:
971058 How do I reset Windows Update components?
Method 2: Manually download the update from the download link and then install it in clean boot mode
We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:
  1. Click Start, type msconfig in the Start Search box, and then press ENTER.
  2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.
  3. On the General tab, click Selective Startup.
  4. Under Selective Startup, clear the Load Startup Items check box.
  5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  6. Click OK.
  7. When you are prompted, click Restart.
  8. Try update your computer again.
For more information about this method, visit the following Microsoft Website:
331796
 Perform a clean startup to determine whether background programs are interfering with your game or program

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Keywords: kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbexpertisebeginner, kbsurveynew, atdownload, kbcip, kbsmbportal, kb

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Article Info
Article ID : 2529073
Revision : 4
Created on : 4/10/2020
Published on : 4/10/2020
Exists online : False
Views : 239