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  2. "Das Feld Mandate Identification beim Debitor 1 bei der Bank ... must not be empty" error message when you try to create the payment file by using the SEPA functionality in the German version of Microsoft Dynamics NAV

"Das Feld Mandate Identification beim Debitor 1 bei der Bank ... must not be empty" error message when you try to create the payment file by using the SEPA functionality in the German version of Microsoft Dynamics NAV

View products that this article applies to.

This article applies to Microsoft Dynamics NAV for the German (de) language locale.

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Symptoms

When you try to create the payment file by using the SEPA functionality in the German version of Microsoft Dynamics NAV, you receive the following error message:
Das Feld Mandate Identification beim Debitor 1 bei der Bank ... must not be empty.
This problem occurs if the customer bank account does not contain a value in the Mandate Identification field or the Date of Signature field. However, the fields are not required for payments to customers. The fields are only required for SEPA direct debiting.

Note In Microsoft Dynamics NAV, you can use the payment functionality to pay the amount for credit memos back to customers. Additionally, by using the SEPA functionality, you can pay the amount to foreign customers.


This problem occurs in the following products:
  • The German version of Microsoft Dynamics NAV 2009 R2
  • The German version of Microsoft Dynamics NAV 2009 Service Pack 1
  • The German version of Microsoft Dynamics NAV 2009
  • The German version of Microsoft Dynamics NAV 5.0 Service Pack 1
  • The German version of Microsoft Dynamics NAV 5.0

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.


Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, change the code in the CheckBeforePaym function in the SEPA Management codeunit (5001911). To do this, follow these steps:
  1. Add a local variable, and then specify the variable as follows:
    • Name: CheckIdent
    • Type: Boolean
  2. Change the code as follows:
    Existing code
    ...
    CLEAR(ErrorMessage);
    MaxErrors := ARRAYLEN(ErrorMessage);
    …
    IF GenJnlLine.FINDFIRST THEN
    REPEAT
      IF AccNo <> GenJnlLine."Account No." THEN
        CASE GenJnlLine."Account Type" OF
          GenJnlLine."Account Type"::Customer :
            BEGIN
              Customer.GET(GenJnlLine."Account No.");
              CustBankAcc.SETRANGE("Customer No.",Customer."No.");
              CustBankAcc.SETRANGE(Clearing,TRUE);
              IF NOT CustBankAcc.FINDFIRST THEN BEGIN
                ErrorCounter := ErrorCounter + 1;
                IF ErrorCounter <= MaxErrors THEN
                  ErrorMessage[ErrorCounter] :=
                    COPYSTR(
                      STRSUBSTNO(
                        Text1105400011+
                        Text1105400012,Customer."No.",CustBankAcc.FIELDCAPTION(Clearing)),1,150);
              END ELSE BEGIN
                IF PaymentSetup."SEPA Identification" = '' THEN BEGIN
                  ErrorCounter := ErrorCounter + 1;
                  IF ErrorCounter <= MaxErrors THEN
                     ErrorMessage[ErrorCounter] :=
                      COPYSTR(
                        STRSUBSTNO(
                          Text1105400049,PaymentSetup.FIELDCAPTION("SEPA Identification")),1,150);
                END;

                IF CustBankAcc."Mandate Identification" = '' THEN BEGIN
                  ErrorCounter := ErrorCounter + 1;
                  IF ErrorCounter <= MaxErrors THEN
                    ErrorMessage[ErrorCounter] :=
                      COPYSTR(
                        STRSUBSTNO(
                          Text1105400050+
                          Text1105400014,CustBankAcc.FIELDCAPTION("Mandate Identification"),Customer."No.",
                          CustBankAcc.Name),1,150);
                END;
    ...
    Replacement code
    ...
    CLEAR(ErrorMessage);
    MaxErrors := ARRAYLEN(ErrorMessage);

    // Add the following line.
    CheckIdent := TRUE; 
    ...
    IF GenJnlLine.FINDFIRST THEN
    REPEAT
      IF AccNo <> GenJnlLine."Account No." THEN
        CASE GenJnlLine."Account Type" OF
          GenJnlLine."Account Type"::Customer :
            BEGIN

             // Add the following lines.
              PaymLine.RESET;
              PaymLine.SETCURRENTKEY("Account Type","Account No.","Posting Date");
              PaymLine.SETRANGE("Account Type",PaymLine."Account Type"::Customer);
              PaymLine.SETRANGE("Account No.",GenJnlLine2."Account No.");
              PaymLine.SETRANGE("Posting Date",GenJnlLine2."Posting Date");
              PaymLine.SETRANGE(PaymLine."Applies-to Doc. No.",GenJnlLine2."Applies-to Doc. No.");
              IF PaymLine.FINDLAST THEN BEGIN
                PaymLedgEntry.SETRANGE("payment no.",paymline."payment no.");
                IF NOT PaymLedgEntry.ISEMPTY THEN
                  PaymLedgEntry.FINDFIRST;
                CheckIdent := (PaymLedgEntry.Type<>PaymLedgEntry.Type::"Customer Credit");
              END;
              CheckIdent := NOT (GenJnlLine."Applies-to Doc. Type" IN [GenJnlLine."Applies-to Doc. Type"::"Credit Memo",
                                                                       GenJnlLine."Applies-to Doc. Type"::Refund]) AND
                            (GenJnlLine."Account Type" = GenJnlLine."Account Type"::Customer);          //End of the lines.

              Customer.GET(GenJnlLine."Account No.");
              CustBankAcc.SETRANGE("Customer No.",Customer."No.");
              CustBankAcc.SETRANGE(Clearing,TRUE);
              IF NOT CustBankAcc.FINDFIRST THEN BEGIN
                ErrorCounter := ErrorCounter + 1;
                IF ErrorCounter <= MaxErrors THEN
                  ErrorMessage[ErrorCounter] :=
                    COPYSTR(
                      STRSUBSTNO(
                        Text1105400011+
                        Text1105400012,Customer."No.",CustBankAcc.FIELDCAPTION(Clearing)),1,150);
              END ELSE BEGIN

                 // Add the following line.
                IF CheckIdent THEN BEGIN 

                  IF PaymentSetup."SEPA Identification" = '' THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                       ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400049,PaymentSetup.FIELDCAPTION("SEPA Identification")),1,150);
                  END;

                  IF CustBankAcc."Mandate Identification" = '' THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                      ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400050+
                            Text1105400014,CustBankAcc.FIELDCAPTION("Mandate Identification"),Customer."No.",
                            CustBankAcc.Name),1,150);
                  END;

                  IF CustBankAcc."Date of Signature" = 0D THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                      ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400050+
                            Text1105400014,CustBankAcc.FIELDCAPTION("Date of Signature"),Customer."No.",
                            CustBankAcc.Name),1,150);
                  END;

                // Add the following line.
                END; 
    ...
     lines.

              Customer.GET(GenJnlLine."Account No.");
              CustBankAcc.SETRANGE("Customer No.",Customer."No.");
              CustBankAcc.SETRANGE(Clearing,TRUE);
              IF NOT CustBankAcc.FINDFIRST THEN BEGIN
                ErrorCounter := ErrorCounter + 1;
                IF ErrorCounter <= MaxErrors THEN
                  ErrorMessage[ErrorCounter] :=
                    COPYSTR(
                      STRSUBSTNO(
                        Text1105400011+
                        Text1105400012,Customer."No.",CustBankAcc.FIELDCAPTION(Clearing)),1,150);
              END ELSE BEGIN

                 // Add the following line.
                IF CheckIdent THEN BEGIN 

                  IF PaymentSetup."SEPA Identification" = '' THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                       ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400049,PaymentSetup.FIELDCAPTION("SEPA Identification")),1,150);
                  END;

                  IF CustBankAcc."Mandate Identification" = '' THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                      ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400050+
                            Text1105400014,CustBankAcc.FIELDCAPTION("Mandate Identification"),Customer."No.",
                            CustBankAcc.Name),1,150);
                  END;

                  IF CustBankAcc."Date of Signature" = 0D THEN BEGIN
                    ErrorCounter := ErrorCounter + 1;
                    IF ErrorCounter <= MaxErrors THEN
                      ErrorMessage[ErrorCounter] :=
                        COPYSTR(
                          STRSUBSTNO(
                            Text1105400050+
                            Text1105400014,CustBankAcc.FIELDCAPTION("Date of Signature"),Customer."No.",
                            CustBankAcc.Name),1,150);
                  END;

                // Add the following line.
                END; 
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • The German version of Microsoft Dynamics NAV 2009 R2
  • The German version of Microsoft Dynamics NAV 2009 Service Pack 1
  • The German version of Microsoft Dynamics NAV 2009
  • The German version of Microsoft Dynamics NAV 5.0 Service Pack 1
  • The German version of Microsoft Dynamics NAV 5.0

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kberrmsg, kbnoloc, kbsurveynew, kbmbsquickpub, kbqfe, kbmbsmigrate, kbmbspartner, kb, kbmbscodefix

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Article Info
Article ID : 2528860
Revision : 1
Created on : 1/7/2017
Published on : 4/27/2012
Exists online : False
Views : 234